#ROBOTARY DOCUMENTATION SOFTWARE#
#ROBOTARY DOCUMENTATION CODE#

Assist customers and the support team to find the information.ĭocumentation can be related to an API documentation (which can be used to either incorporate in the code, or to extend the functionality of the existing application, release notes that serves what bugs had been fixed in the current release, and what code had been refracted) and, or customer-facing help content to easily find required information immediately.Help end-user to understand the product.Resolve issue encountered by the developer during the development process.It needs to serve the purpose of resolving the issues, when encountered by the developer, end user or while during customer facing the knowledge Base.Īppropriate details and description need to be in the documented to achieve the following goals: Documentation must comprise an interactive User Experience, Information Architecture, and good understanding of your audience.

Good documentation practices are important for the success of the software.

#ROBOTARY DOCUMENTATION SOFTWARE#

Software documentation is a part of any software. In Knowledge based system, you meticulously classify and categorize them (manuals, procedures, policies, best practices, reusable designs and code, etc.) appropriately in meaningful sections, sub sections and groups. So, in Knowledge Management System, you just store them (manuals, procedures, policies, best practices, reusable designs and code, etc.) in the database. Although these systems are still considered as content repositories, which allows you to store, query and take appropriate decisions. In the due course, distinction between Knowledge management system and Knowledge base system became very minimal. Gradually this led to Knowledge Management system and Knowledge Base system.Īlthough Knowledge management system precede the internet, it became easy for the user to access information using internet, because it was like a distributed database on the internet.

This has driven the organization to adapt to Web Content Management systems. Anyone can access any kind of information using the Internet, such as documents, view hypertext, and multimedia (audio and video) through web server database.Īlso, it has become necessary and critical for any organization to provide public access to corporate web sites, which required constant, reliable, interactive web form, authentic transaction and relevant documents. Today, Internet is considered as a knowledge-base.

Robotary documentation